Privacy Policy
1. Introduction
Vendoh Limited ("Company," "we," "us," "our," or "Vendoh") is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services").
Vendoh is a Nigerian services marketplace that connects clients seeking local services with verified service vendors. We operate in accordance with the Nigeria Data Protection Regulation 2019 (NDPR) and the Nigeria Data Protection Act 2023 (NDPA), under the supervision of the National Information Technology Development Agency (NITDA).
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. By accessing or using Vendoh, you acknowledge that you have read, understood, and agree to be bound by all provisions of this Privacy Policy.
2. Data Controller Information
Data Controller:
- Name: Vendoh Limited
- Registered Address: Lagos, Nigeria
- Registration Number: [Company Registration Number]
- Email: privacy@vendoh.com
- Data Protection Officer: [DPO Name and Contact]
- Contact for Data Protection Requests: dpo@vendoh.com
The Data Protection Officer is responsible for overseeing our data protection compliance and can be contacted for any data protection matters, exercising your rights, or lodging complaints.
3. Scope and Applicability
This Privacy Policy applies to:
- The Vendoh mobile application (available on iOS and Android)
- The Vendoh website (www.vendoh.com)
- All associated services, features, and functionalities
- All users of the platform, including clients and vendors
This Policy does not apply to third-party websites, applications, or services that may link to or from Vendoh, even if we provide those links. We are not responsible for the privacy practices of third parties.
4. Information We Collect
We collect personal data in the following categories:
4.1 Information You Provide Directly
Account Registration Information:
- Full name
- Email address
- Phone number (Nigerian format: +234)
- Password (encrypted)
- Profile photo or avatar
- Date of birth
Profile and Identification Information:
- Residential or business address
- Profile bio or service description
- Service categories and specializations
- Language preferences
- Preferred communication methods
Vendor Verification Data:
- National Identification Number (NIN)
- Driver's license number or other government-issued ID
- Utility bills (electricity, water, gas bills)
- Bank account information for payouts
- Professional certifications or licenses
- Proof of business registration (for vendors)
- Photographs for identity verification
- Video verification or selfies with ID
Service Information:
- Service descriptions and pricing
- Service availability and schedules
- Service area and locations served
- Service ratings and reviews
- Portfolio or work samples
Payment Information:
- Payment method details (for clients paying for services)
- Transaction history and billing addresses
- Invoices and receipts
- Payment preferences
Communication Data:
- In-app messages between clients and vendors
- Chat history and conversation content
- Call logs (if voice calling feature is enabled)
- Support tickets and correspondence
- Feedback and complaint submissions
Booking and Service Data:
- Service requests and booking details
- Service locations and addresses
- Scheduled date and time
- Service duration and completion status
- Special instructions or preferences
4.2 Information Collected Automatically
Location Data:
- GPS coordinates (with permission)
- Precise or approximate location
- Geolocation history during service sessions
- Manually entered address information
Device Information:
- Device type and model
- Operating system and version
- Unique device identifier (UDID)
- Mobile advertising identifier
- IP address
- Device settings
App Usage Data:
- Features accessed and functionality used
- Pages or screens viewed
- Time spent on the app
- Clicks, searches, and interactions
- User interface navigation patterns
- Crash reports and error logs
Voice Data:
- Voice recordings when using voice command or voice search features
- Speech-to-text conversions processed by OpenAI Whisper
- Support for Nigerian English and Nigerian Pidgin
- Voice interaction logs
Analytics Data:
- Session duration and frequency
- User behavior and engagement metrics
- In-app search queries
- Feature adoption and usage statistics
Cookies and Similar Technologies:
- Session cookies (temporary, deleted when browser closes)
- Persistent cookies (stored on device for future visits)
- Web beacons and pixels
- Local storage data
- Analytics identifiers
4.3 Information from Third Parties
Payment Processors:
- Transaction confirmations from OPay and Monnify
- Payment status and authorization data
- Limited personal data necessary for payment processing
Verification Services:
- Identity verification results from third-party verification providers
- Background check results (for vendors)
- Document authentication status
Cloud Infrastructure:
- Log data from Supabase servers
- Database access logs
- API usage statistics
Other Users:
- Reviews and ratings submitted by clients about vendors
- Service completion confirmations
- Dispute or complaint information
5. Legal Basis for Processing Personal Data
We process your personal data only when we have a lawful legal basis to do so under the NDPR and NDPA. Our legal bases include:
5.1 Consent
- Consent is obtained when you explicitly agree to our terms and conditions
- Separate consent is obtained for optional processing activities (marketing, analytics)
- Consent is voluntary, specific, informed, and given as a clear affirmative action
- You may withdraw consent at any time by contacting our DPO
5.2 Contractual Necessity
- Processing is necessary to establish and perform a contract with you
- Processing is required to create your account
- Processing is necessary to facilitate bookings and service provision
- Processing is required to process payments and issue invoices
5.3 Legitimate Interests
- Fraud prevention and security
- Platform integrity and abuse prevention
- Service improvement and optimization
- Marketing and service announcements (where not requiring specific consent)
- Legal compliance and rights enforcement
- Vendor verification to ensure service quality
- Safety of the Vendoh community
5.4 Legal Obligation
- Compliance with NDPR, NDPA, and other Nigerian laws
- Tax and financial reporting obligations
- Law enforcement requests and investigations
- Court orders and legal proceedings
5.5 Vital Interests
- Protection of human life and health (in emergency situations)
- Safety of users and the general public
6. How We Use Your Information
We use the personal data we collect for the following purposes:
6.1 Service Provision and Account Management
- Creating and maintaining your Vendoh account
- Verifying your identity and credentials
- Processing service requests and bookings
- Matching clients with appropriate vendors based on location and services
- Enabling communication between clients and vendors
- Processing payments and issuing refunds
- Providing customer support and resolving disputes
- Sending service-related updates and confirmations
6.2 Vendor Verification and Quality Assurance
- Verifying vendor identity using government-issued identification
- Authenticating vendor credentials and qualifications
- Conducting background checks where permitted
- Monitoring service quality through reviews and ratings
- Investigating complaints and ensuring platform compliance
- Suspending or removing vendors who violate platform policies
6.3 Personalization and Recommendations
- Personalizing your Vendoh experience
- Generating service recommendations based on your preferences and search history
- Customizing content and features to your location and service interests
- Storing your service preferences and saved vendors
6.4 Safety, Security, and Fraud Prevention
- Detecting and preventing fraudulent transactions
- Identifying and preventing unauthorized access
- Monitoring suspicious activity and abuse
- Enforcing our Terms of Service and other agreements
- Protecting against security threats and malicious activity
- Conducting security audits and vulnerability assessments
6.5 Communication and Notifications
- Sending booking confirmations and service updates
- Notifying you of service status changes
- Sending promotional offers and new service announcements
- Responding to your inquiries and support requests
- Sending transactional emails (receipts, invoices, password resets)
6.6 Analytics and Improvement
- Analyzing user behavior and platform usage patterns
- Identifying trends and areas for improvement
- Testing new features and functionality
- Measuring the effectiveness of our marketing efforts
- Generating statistical reports (anonymized and aggregated)
- Optimizing app performance and user experience
6.7 Legal Compliance and Rights Enforcement
- Complying with legal obligations under Nigerian law
- Responding to law enforcement requests
- Enforcing our Terms of Service and other agreements
- Protecting the rights, property, and safety of Vendoh, users, and the public
- Establishing, exercising, or defending legal claims
- Resolving disputes and complaints
6.8 Research and Development
- Developing new features and services
- Conducting market research
- Improving our platform's functionality and security
- Training AI and machine learning models (using anonymized data)
- Voice AI optimization for Nigerian English and Pidgin
7. Data Sharing and Disclosure
We may share your personal data in the following circumstances:
7.1 Between Clients and Vendors
- Clients' names, phone numbers, and service location are shared with vendors when a booking is confirmed
- Vendors' names, ratings, and service details are shared with clients during service search and booking
- In-app messaging allows direct communication; message content is visible to both parties
- Service addresses and locations are shared as necessary to provide the service
7.2 Payment Processors
- OPay: Transaction data, phone number, and limited personal information necessary to process payments
- Monnify: Similar payment data for payment processing and settlement
- Note: We do not store credit card details; payment processors handle this information according to their own privacy policies and security standards
7.3 Cloud Infrastructure and Service Providers
- Supabase: All user data (profiles, bookings, messages, verification data) is stored on Supabase servers
- Supabase is our Database, Authentication, and Storage provider
- Supabase may host servers outside Nigeria, resulting in international data transfer
- Data is encrypted in transit and at rest
7.4 Verification and Identity Services
- National identification data and documents are shared with third-party verification services to authenticate vendor identity
- These services may store verification results for fraud prevention
- We select verification partners who comply with data protection standards
7.5 Customer Support and Analytics
- Limited data may be shared with customer support platforms and ticketing systems
- Aggregated and anonymized analytics data is shared with analytics providers
- This data cannot identify individuals
7.6 Law Enforcement and Legal Requirements
- Personal data may be disclosed to law enforcement agencies, courts, and government authorities when:
- Required by law, court order, or legal process
- Necessary to protect safety, prevent crime, or investigate illegal activities
- Required for national security purposes
- We will provide notice of such disclosures unless legally prohibited
7.7 Business Transfers
- In the event of merger, acquisition, bankruptcy, or sale of assets:
- Your personal data may be transferred as part of that business transaction
- We will provide notice and choice regarding such transfers where required
- The acquiring entity must commit to similar data protection standards
7.8 Aggregated and Anonymized Data
- We may share aggregated, de-identified data for research, marketing, analytics, and other purposes
- This data cannot identify you personally
7.9 Service Improvements and Third-Party Integrations
- We may share data with third-party service providers who assist us in:
- Sending emails and notifications
- Hosting and maintaining our infrastructure
- Providing analytics and reporting
- Conducting customer surveys and research
- These providers are contractually bound to use data only for specified purposes
8. Data Retention
We retain personal data only for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Retention periods are based on:
8.1 Active Accounts
- Account information: Retained for the duration of your account and for 2 years after account closure (for legal and compliance purposes)
- Profile and verification data: Retained while your account is active; vendor verification data retained for 3 years after vendor exit for compliance and dispute resolution
8.2 Transaction and Booking Data
- Booking and service records: Retained for 5 years for tax, accounting, and legal purposes
- Payment records and invoices: Retained for 7 years as required by Nigerian tax law
- Transaction logs: Retained for 5 years for fraud prevention and dispute resolution
8.3 Communication Data
- Chat messages: Retained for the duration of the booking and 1 year thereafter
- Support tickets: Retained for 2 years after resolution
- Email correspondence: Retained for 3 years or as required by law
8.4 Location Data
- GPS and geolocation data: Deleted 30 days after service completion
- Location history: Deleted upon user request or account deletion
- Manual address entries: Retained as part of booking records per retention schedules above
8.5 Voice Data
- Voice recordings: Deleted within 30 days after processing by OpenAI Whisper
- Transcripts: Retained according to communication data retention schedule (1 year after service)
8.6 Device and Analytics Data
- Device identifiers: Retained for 12 months
- IP addresses: Retained for 90 days
- Analytics logs: Retained for 12 months (aggregated data retained indefinitely)
- Cookies: Session cookies deleted upon browser close; persistent cookies deleted after 12 months of inactivity
8.7 Verification and Identity Data
- Vendor NIN and identification: Retained for 3 years after vendor account closure
- Background checks: Retained for 3 years
- Utility bills and supporting documents: Deleted 90 days after verification completion (unless required for dispute resolution)
8.8 Aggregated Data
- Anonymized and aggregated data: Retained indefinitely (cannot identify individuals)
When data is no longer needed, we securely delete or anonymize it, except where:
- Longer retention is required by law
- Legal claims or disputes are pending
- Retention is necessary for fraud prevention or security
Users may request deletion of their personal data subject to legal and contractual obligations (see Section 10 - Your Rights).
9. Data Security Measures
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, and destruction:
9.1 Technical Security Measures
- Encryption in Transit: All data transmitted between your device and our servers uses HTTPS/TLS encryption
- Encryption at Rest: Sensitive data stored in databases is encrypted using AES-256 encryption
- Password Security: Passwords are hashed using industry-standard algorithms (bcrypt); we never store plain-text passwords
- API Security: Access to our APIs requires authentication tokens; rate limiting prevents brute-force attacks
- Database Security: Database access is restricted to authorized systems; unused services are disabled
9.2 Access Controls
- Role-Based Access Control (RBAC): Employees only access data necessary for their roles
- Principle of Least Privilege: Staff are granted minimum necessary permissions
- Access Logs: All database access is logged and monitored for unusual activity
- Two-Factor Authentication (2FA): Staff accounts with access to sensitive data use 2FA
9.3 Organizational Security Measures
- Data Protection Training: All staff receive annual data protection and security training
- Background Checks: Staff with access to personal data undergo background checks
- Confidentiality Agreements: All employees and contractors sign confidentiality agreements
- Vendor Agreements: Third-party service providers sign Data Processing Agreements (DPA) ensuring compliance
9.4 Incident Response and Breach Notification
- Incident Response Plan: We have a documented plan to respond to data breaches
- Breach Notification: In the event of a data breach, we will notify affected individuals and NITDA as required by NDPR
- Documentation: We maintain records of all data processing activities and incidents
9.5 Physical Security
- Server Security: Servers hosting Supabase infrastructure are protected by physical security measures
- Facility Access: Access to our offices is restricted to authorized personnel
- Secure Disposal: Paper documents containing personal data are securely shredded
9.6 Network Security
- Firewalls and Intrusion Detection: Network firewalls and intrusion detection systems monitor suspicious activity
- DDoS Protection: We employ DDoS mitigation to protect against denial-of-service attacks
- Regular Security Audits: We conduct regular security assessments and penetration testing
Important Note: No security measures are 100% effective. While we strive to protect your data, we cannot guarantee absolute security. You use Vendoh at your own risk.
10. Your Rights Under NDPR and NDPA
You have the following rights regarding your personal data. To exercise these rights, contact our Data Protection Officer at dpo@vendoh.com or through the settings in your Vendoh account:
10.1 Right of Access
- You have the right to obtain confirmation of whether we process your personal data
- You can request a copy of your personal data in a structured, commonly used format
- We will provide this information free of charge within 30 days of your request
- Additional copies may be subject to reasonable fees
10.2 Right to Rectification
- You have the right to correct inaccurate, incomplete, or outdated personal data
- You can update your information directly in your Vendoh account settings
- You can request corrections through our support system or DPO
- We will correct data and notify relevant third parties within 30 days where practicable
10.3 Right to Erasure (Right to be Forgotten)
- You can request deletion of your personal data if:
- The data is no longer necessary for the purposes collected
- You withdraw consent and no other legal basis exists
- You object to processing and no compelling legitimate interest exists
- The data was processed unlawfully
- Deletion is required by law
- We may decline deletion if:
- Data is necessary to fulfill contractual obligations
- Data must be retained for legal compliance (tax, dispute resolution)
- Data is necessary for fraud prevention or security
- Deletion would harm others' rights and freedoms
- We will respond within 30 days and explain any reasons for refusing deletion
10.4 Right to Restrict Processing
- You can request that we limit processing of your data to:
- Storage only (while accuracy or legality is contested)
- Specific purposes only
- Legitimate use for legal claims
- During the restriction period, we will not use the data except as necessary
- We will notify you before lifting restrictions
10.5 Right to Data Portability
- You have the right to receive your personal data in a structured, commonly used, machine-readable format (e.g., CSV, JSON)
- You can transmit this data to another service provider
- This applies to data you provided and data generated from your activity
- We will provide data within 30 days at no cost
10.6 Right to Object
- You have the right to object to processing of your personal data:
- For direct marketing (promotional emails, SMS, push notifications)
- For analytics and profiling
- For legitimate interest processing (except where necessary for legal obligations)
- We will stop processing within 30 days unless we demonstrate compelling legitimate interests
- You can object through account settings or by contacting our DPO
10.7 Rights Related to Automated Processing and Profiling
- You have the right to opt-out of decisions based solely on automated processing
- You can request human review of automated decisions that significantly affect you
- We will ensure meaningful human involvement in such decisions
10.8 Right to Withdraw Consent
- Where we process data based on consent, you can withdraw that consent at any time
- Withdrawal does not affect past processing; ongoing processing will cease
- Withdrawal may affect your ability to use certain features of Vendoh
- Contact our DPO to withdraw consent
10.9 Right to Lodge a Complaint
- You have the right to lodge a complaint with NITDA if you believe we have violated your data protection rights
- NITDA Contact:
- Address: Plot 17A, Akinjide Oshuntuyi Avenue, Durumi District, Abuja
- Email: [NITDA Email]
- Phone: [NITDA Phone]
- Website: www.nitda.gov.ng
10.10 How to Exercise Your Rights
To exercise any of the above rights:
- Submit a written request to our Data Protection Officer at dpo@vendoh.com
- Include your name, email, phone, and a clear description of your request
- Provide any relevant supporting documentation
- We will respond within 30 days
- If needed, we may request verification of your identity before processing your request
- We will not charge fees unless requests are frivolous or excessive
11. Children's Privacy
Vendoh is not intended for children under 18 years of age. We do not knowingly collect personal data from children under 18. If we discover that we have collected data from a child under 18, we will delete that data immediately.
- We do not offer services to children under 18
- Service providers (vendors) must be at least 18 years old
- Parents or guardians should not allow children to use Vendoh
- If you believe a child's data has been collected, please contact us immediately at privacy@vendoh.com
12. Cross-Border Data Transfers
Vendoh operates in Nigeria; however, your personal data may be transferred to and processed in countries outside Nigeria, including:
12.1 Cloud Infrastructure (Supabase)
- Supabase servers may be located outside Nigeria (including the European Union and other jurisdictions)
- Your data may be stored, processed, and accessed by Supabase systems and staff in multiple countries
- Supabase complies with GDPR, CCPA, and other international data protection standards
- Data is encrypted in transit and at rest
12.2 Payment Processors
- OPay and Monnify may process transaction data in their respective operational locations
- These processors have their own privacy policies and security standards
- We ensure they comply with international data protection standards
12.3 Verification Services
- Third-party verification services may be located in different countries
- These services process data according to their own privacy policies
12.4 Legal Basis for International Transfers
- We transfer data based on:
- Your consent
- Contractual necessity (to fulfill bookings and payments)
- Adequacy determinations (where recipient countries meet NDPR standards)
- Standard contractual clauses (Data Processing Agreements)
- Your explicit authorization
12.5 Your Acknowledgment
By using Vendoh, you acknowledge and accept that your personal data may be transferred to and processed in countries outside Nigeria. You understand that data protection laws in other countries may differ from Nigerian law.
13. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your Vendoh experience:
13.1 Types of Cookies We Use
Essential/Functional Cookies:
- Session cookies that maintain your login status
- Cookies that remember your preferences and settings
- Cookies required for security and platform functionality
- These cookies are necessary; you cannot disable them without affecting functionality
Performance/Analytics Cookies:
- Cookies that measure how you interact with Vendoh
- Data on pages visited, features used, and time spent
- Help us identify trends and improve our platform
- Anonymized and aggregated
Advertising/Marketing Cookies:
- Cookies used to track your interests for personalized service recommendations
- Cookies shared with advertising partners (if you opt-in)
- Allow us to measure marketing campaign effectiveness
13.2 Cookie Management
- You can control cookies through your browser settings
- Most browsers allow you to refuse cookies or alert you when cookies are sent
- Disabling cookies may affect your ability to use Vendoh
- Local storage and app-specific data cannot be controlled through browser settings
13.3 Advertising and Third-Party Tracking
- We may share limited data with advertising and analytics partners
- This data is used to:
- Measure effectiveness of marketing campaigns
- Display relevant service recommendations
- Understand user demographics and interests
- You can opt-out of personalized advertising in your account settings
13.4 Do Not Track (DNT) Signals
- Some browsers include DNT features
- Our platform does not currently respond to DNT signals
- We continue to collect data for platform functionality, fraud prevention, and service improvement
14. Marketing and Communications
We may send you marketing communications about new services, features, promotions, and special offers:
14.1 Types of Communications
- Email Marketing: Promotional emails about new vendors, services, or features
- SMS Marketing: Text messages with offers and updates (Nigerian phone numbers)
- Push Notifications: In-app notifications about promotions and updates
- Transactional Communications: Booking confirmations, payment receipts, support responses
14.2 Consent and Opt-Out
- Marketing Consent: You will be asked to opt-in to marketing communications during account creation
- Opt-Out Options:
- Click "Unsubscribe" in any marketing email
- Reply "STOP" to SMS messages
- Disable push notifications in app settings
- Update communication preferences in your account
- Opt-Out Timeframe: We will honor opt-outs within 7 days
14.3 Transactional Communications
- Transactional messages (confirmations, receipts, support responses) are not marketing
- You cannot opt-out of transactional communications if you want to use Vendoh
- These messages are essential for account and service management
14.4 Marketing Personalization
- We use your browsing history, service preferences, and location to personalize marketing
- You can disable personalized marketing in your settings without unsubscribing
- You can object to profiling at any time
15. Third-Party Links and Services
Vendoh may contain links to third-party websites, applications, and services:
- We are not responsible for the privacy practices of linked websites
- Third-party privacy policies: Each third party has its own privacy policy; we encourage you to review them
- Third-party services include: Payment processors, verification services, cloud providers
- Your use of third-party services is governed by their terms and privacy policies, not this Privacy Policy
- We are not liable for any harm or data misuse by third parties
16. Changes to This Privacy Policy
We may update this Privacy Policy to:
- Reflect changes in our data practices
- Comply with new laws or regulations
- Improve clarity or add new information
- Respond to user feedback
16.1 Notification of Changes
- Notice Method: We will notify you of material changes through:
- Email notification to your registered email address
- In-app notification or pop-up
- Updated "Last Updated" date on this policy
- Notice Timeframe: We will provide at least 30 days' notice before material changes take effect
- Your Acceptance: Continued use of Vendoh after changes means you accept the updated policy
16.2 Review History
- This is Version 1.0, Last Updated March 2026
- We will maintain a change log for significant updates
17. Contact Information
For questions, concerns, or requests regarding this Privacy Policy and your personal data:
17.1 Data Protection Officer
- Name: [DPO Name]
- Email: dpo@vendoh.com
- Phone: [Phone Number]
- Address: Vendoh Limited, Lagos, Nigeria
- Response Time: 30 days for data subject rights requests; 7-10 business days for inquiries
17.2 Privacy Inquiries
- Email: privacy@vendoh.com
- In-App Support: Use the "Help" or "Contact Us" feature in the Vendoh app
- Mailing Address: Vendoh Limited, Lagos, Nigeria
17.3 Regulatory Authority (NITDA)
If you wish to lodge a complaint about our data practices:
- Entity: National Information Technology Development Agency (NITDA)
- Address: Plot 17A, Akinjide Oshuntuyi Avenue, Durumi District, Abuja, Nigeria
- Email: [NITDA Email]
- Phone: [NITDA Phone]
- Website: www.nitda.gov.ng
18. Legal Basis and Regulatory Compliance
This Privacy Policy is designed to comply with:
18.1 Nigerian Data Protection Laws
- Nigeria Data Protection Regulation 2019 (NDPR): Establishes principles for lawful, fair, and transparent data processing; defines data subject rights; outlines obligations for data controllers and processors
- Nigeria Data Protection Act 2023 (NDPA): Provides updated framework and enforcement mechanisms
- Supervisory Authority: National Information Technology Development Agency (NITDA)
18.2 Other Applicable Laws
- Electronic Communications and Cyber Security (EC3N) Act: Governs electronic communications and cybersecurity
- Computer Misuse and Cyber Crimes Act: Addresses data security and unauthorized access
- Tax Laws: Regarding retention of financial records (7 years)
- Consumer Protection Laws: Where applicable to consumer transactions
19. Data Protection Impact Assessment
We conduct Data Protection Impact Assessments (DPIA) for processing activities that may pose high risk:
- High-Risk Processing: Vendor verification using biometric data, location tracking, voice data processing
- Assessment Scope: Purpose, necessity, proportionality, risks, and safeguards
- Review Frequency: Annually and whenever processing activities change significantly
- Documentation: Records maintained and available for regulatory review
20. Acknowledgment and Consent
By using Vendoh, you:
- Acknowledge that you have read and understood this Privacy Policy
- Consent to our collection, use, and disclosure of your personal data as described
- Accept the processing of your data for the purposes outlined
- Understand that some features require certain data (e.g., location for vendor matching)
- Agree to the terms, conditions, and data practices described
- Confirm that you are at least 18 years old and have the legal capacity to agree
If you do not agree with these terms, you must not use Vendoh.
21. Interpretation and Severability
- Headings: Section headings are for convenience only and do not affect interpretation
- Definitions: Capitalized terms not defined here have the meanings assigned in our Terms of Service
- Severability: If any provision is found invalid, the remaining provisions continue in effect
- No Waiver: Failure to enforce a right does not constitute waiver of that right
- Entire Agreement: This Privacy Policy, together with our Terms of Service, constitutes the entire agreement regarding data processing
22. Final Statement
Your privacy is important to us. We are committed to transparent, fair, and lawful data processing practices that respect your rights and comply with Nigerian data protection laws. We will continuously review and improve our practices to maintain your trust.
If you have any questions or concerns about how we handle your personal data, please do not hesitate to contact our Data Protection Officer.
End of Privacy Policy
Document Version: 1.0 Last Updated: March 2026 Next Review Date: March 2027 Approved By: [Legal/Compliance Lead Name] Status: Draft — Awaiting Legal Review and Board Approval